For organisations large or small, hiring a consultant can be a huge time-saver, and a real aid to growth, while removing some of the pressure from business leaders. There are many benefits from working with a consultant, but some of the most important ones are described below.
A Fresh Pair of Eyes
It is easy to get bogged down in the operational challenges of running a business, and even the most proactive companies can take their eye off the ball when things are going well and perhaps become blind to a fall in standards. A consultant can bring a fresh pair of eyes to the business and provide a performance benchmark based on what they have seen previously in other organisations. Because consultants often work with many different companies, they can really provide a perspective based on what they have seen work (or not) before. And given this experience, they can often bring new and innovative ideas or possible challenges to the table that clients probably would not have been able to see on their own.
Another reason that companies hire consultants is to gain access to a specialist skill set that might not exist in-house. The main benefits of consultants include their knowledge, expert skills, and influence. Because consultants work with a variety of businesses, they may have a much broader and deeper knowledge of business trends, industry challenges, and new technologies and processes, than internal employees.
In fact, according to Harvard Business School, consultants are fundamental in raising awareness of new technologies, innovation, and knowledge within their industry sectors.
Consultants are not emotionally invested in an organisation’s operations in the same way that business owners and leaders are. They are distanced from operational challenges and historical ways of working (“we’ve always done it this way”) and they can more easily identify and address problems.
The consultant’s objectivity can be especially important in family-run businesses, where a consultant can often be required to help develop shared purpose among the owners/family and the management team.